FAQ


How do I register as a buyer?

Please download the guide for more instructions.

BUYER GUIDE


How do I register as a vendor?

Please download the guide for more instructions.

VENDOR GUIDE


What types of services can I offer as a vendor within the platform?

We currently have the following modules ready to be used: Agency Services, Crew Handling, Ship Chandling, Spare Parts, Medical Services, and Fumigation.


What documents do I need to register on the platform?

a. As a buyer, the company´s valid Operations Notice.
b. As a vendor in Panamá, AMP (Panama Maritime´s Authority) license, and Operations Notice.


What is the cost for using the platform?

Cost of the platform is 5% of the transaction total, charged to the vendor.


How do I track my services?

Please download the guide for more instructions.

User Manual


How do I contact a Customer Service Rep?

Please download the guide for more instructions.

User Manual


How to configure my Account Settings?

Please download the guide for more instructions.

User Manual


How to Request a Service?

Please download the guide for more instructions.

User Manual

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